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Monster Fitness and Wellness

Privacy Policy

Effective Date: December 26, 2025

Monster Fitness and Wellness ("Company," "we," "us," or "our"), a West Virginia-based personal training and wellness company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase or use our services (including personal training, wellness coaching, fitness assessments, and program design), or otherwise interact with us ("Services").

By using our Services or website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect the following types of information:

Personal Information (information that identifies you):

  • Contact details: Name, email address, phone number, mailing address.

  • Payment information: Credit card or billing details (processed securely by third-party providers).

  • Health and fitness data: Information from health screenings (e.g., PAR-Q forms), medical history, injuries, fitness goals, body measurements, progress photos/videos (with consent), and workout/nutrition logs.

Non-Personal Information:

  • Usage data: IP address, browser type, device information, pages visited, and time spent on our website.

  • Cookies and tracking: We use cookies, web beacons, and similar technologies to improve your experience (e.g., Google Analytics).

We collect this information directly from you (e.g., forms, sessions), automatically (e.g., website analytics), or from third parties (e.g., payment processors).

Sensitive Information: Health-related data is considered sensitive. We only collect it as necessary for providing safe, personalized Services and with your explicit consent.

2. How We Use Your Information

We use your information to:

  • Provide and manage Services (e.g., customize training programs, schedule sessions).

  • Process payments and communicate with you (e.g., confirmations, updates).

  • Improve our Services and website (e.g., analytics).

  • Send promotional materials (with your consent; you can opt out anytime).

  • Comply with legal obligations (e.g., respond to subpoenas).

  • Protect safety and security (e.g., prevent fraud).

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers: Third-party vendors for payments, scheduling, email, or analytics (under strict confidentiality).

  • Trainers/coaches: Health and progress data shared internally for your Sessions.

  • Legal requirements: If required by law, court order, or to protect rights/safety.

  • Business transfers: In case of merger, sale, or restructuring.

Photos/videos/testimonials may be used for promotion only with your written consent (you can opt out).

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information (e.g., encryption, secure servers, access controls). However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information as long as necessary for providing Services, complying with laws, or resolving disputes. Health data is retained per industry standards and deleted upon request (subject to legal holds).

6. Your Rights and Choices

You may:

  • Access, correct, or delete your information (contact us).

  • Opt out of marketing emails (unsubscribe link).

  • Manage cookies (browser settings).

State-Specific Rights:

  • West Virginia and Pennsylvania: No comprehensive consumer privacy law currently requires specific rights beyond general protections. We honor reasonable requests for access/deletion.

  • New York: Under applicable laws, you may request access or correction of your information.

In case of a data breach involving your information, we will notify you as required by applicable state breach notification laws (e.g., Pennsylvania's Breach of Personal Information Notification Act).

7. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from minors without parental consent.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Policy. Changes will be posted here with the updated effective date. Continued use of Services constitutes acceptance.

10. Contact Us

For questions, requests, or concerns:

​

Email: monstermindbodyspirit@gmal.com

Phone: 607-215-3749

Address: 29 Morgan Hill Rd.

Morgantown, WV, USA

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